Better Jobs. Better Lives. Better Community.

CISCO IT Essentials

Take your first step in entering the rapidly growing Information Technology Career Field. You will receive a hands-on, in-depth exposure to computer hardware and operating systems. This course helps students prepare for entry level positions in the IT field, such as Help Desk Professional, and furthers knowledge that will be useful in passing the CompTIA’s A+ Certification.

Length of Training:  14 weeks

Time of Training: Mondays - Thursdays from 6 - 8pm

Next Training begins: February 2017

Expected wage: $20.72 - $28.59/hr – Based on City of Minneapolis entry-level Help Desk Position

Credentials: CISCO IT Essentials Certificate


  • GED required

Additional services:

While enrolled and after completion you will work with an assigned coach to help you find a position in this field. Your coach can help with everything from job search to resume writing. Your coach will also be able to help with your transportation needs and connect you with attire needed both for the training/workplace and for interviews. You will have access to financial coaching through the program to help you meet your personal financial goals, from debt reduction and credit building, to planning for the future.  You will also have access to a variety of soft skill and work readiness trainings to make sure that once you find a job you know how to keep it. 

Contact: Cheri Moseman, 612-787-3758,

EMERGE Community Development    |    1834 Emerson Avenue North    |    Minneapolis, MN 55411

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